I'm very disappointed with CruisesOnly and will not be booking any other trips through them. I made a reservation for a cruise for December of this year and I'm not able to go.
Even though I've given plenty of notice I'm being charged a $100.00 cancellation fee for a cruise I will not go on in addition to the deposit I've already paid.
I think that is terrible customer service and even though I asked to speak with a supervisor I was told there was no point because it's policy. Because of $100.00 you will not get any future business from me and I'll be sure to let anyone know that is planning to book a trip to NOT book through CruisesOnly.
Reason of review: Poor customer service.
Preferred solution: Full refund.