CruisesOnly Phone Numbers and Emails

Toll-Free Number:

  • (800) 278-4737
Is this your business?

How to Contact CruisesOnly Customer Service?

Most Popular Number:

(800) 278-4737
Total calls: 124 Issues resolved: 6 Last call: Mar 3, 2024

What Is the Cruisesonly Phone Number?

If you need to get in touch with one of the CruisesOnly customer service experts, note down the following number: 1-800-278-4737. On this phone line, ask any questions about cruise deals, cruise lines, river cruises, and much more. To get a quick and high-quality answer, formulate your question in detail. If all managers are busy, visit the “Help Center” page on the official company website and review frequently asked questions. Perhaps, the answer to your one is already among them. If no, use other CruisesOnly contacts that you’ll see below.

How Do I Contact the Cruisesonly via the Website?

Go to the official Cruisesonly site by clicking on the appropriate hyperlink on this page. You’ll see the support number we mentioned above at the top and bottom of the main page. If you prefer to solve issues regarding company services via social media, click on the Facebook or Instagram icon in the bottom menu and chat with a company representative. By clicking on “Help Center” in the top menu, you can use the online chat option. To start your communication with a virtual assistant, click on the “Help” green button and enter your request in a special field.

What Are the Cruisesonly Hours of Operation?

Cruisesonly customer care service business hours are 24/7. So you can call any time convenient for you, even at night. Such a working schedule allows you to communicate with customer care specialists with both urgent and non-urgent questions. However, the business hours may change. So, sometimes check actual information about this on the official site or by calling the above-mentioned telephone number.

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Contact Information

CruisesOnly Website:

CruisesOnly Help Center:

Corporate Office Address:

Cruises Only LLC
P. O. Box 536637
Orlando, Florida 32853-6637
United States

CruisesOnly Rating Based on 54 Reviews

Rating details

2.0
more details
Customer service
Exchange, Refund and Cancellation Policy
Additional Fees
Value for money

Rating stats

Rating trend

How Good is CruisesOnly's Customer Service?

November Dig
November Dig
Feels Satisfied | Jul 13, 2023

Exceptionally pleased

Read full quote
Debria Wvh
Debria Wvh
Feels Satisfied | Jun 20, 2023

Very friendly and helpful

Read full quote
Dom Ecs
Dom Ecs
Feels Satisfied | Jan 11, 2023

Satisfying

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Summary of CruisesOnly Customer Service Calls

124 TOTAL
CALLS
07:53 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CruisesOnly?

Request for Information Question:

  • “How do I order a birthday cake and decorate the room”
  • “I have questions”
  • “Need help in getting refund for cruise booked via your former agene, Denise Grosso. We need HELP getting our $35,000,00”

Activation/ Cancellation Question:

  • “Cruise cancellation”
  • “Cancel my reservation”
  • “Cancellation policy”

Product/ Service Question:

  • “Book a cruise”

Refund Question:

  • “Refund”
  • “My refund”

Payments and Charges Question:

  • “Payment”
  • “Rebate”
  • “Unknown charges”

Shipping and Delivery Question:

  • “Didn't get bonus offer”

Cards Question:

  • “Prepaid Visa card shows zero balance”

Other Question:

  • “New booking”
  • “Change reso”
  • “Wrong room. i paid for room with balcony”

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Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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