Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Terrible

CruisesOnly - Terrible
CruisesOnly - Terrible
sold me a cruise on carnival horizon, the kids went Buckwild, fist fights on board at the ice cream machine, drunk, middle schoolers in the elevators, racial slurs with middle schoolers, young kids ran through hallways all night, long knocking on doors, the food...
View full review
2 comments
#2318067

Sounds like you chose a garbage vacation. You get what you pay for.

View more comments
ID
#4446996 Review #4446996 is a subjective opinion of poster.
Location
Miami, Florida
Pros
  • Find you deals
Cons
  • Blind sided on cruise history and issues
Preferred solution
Apology

Not worth the hassle.

Customer service was great while booking the cruise but details about the cruise were given only to find out later not true. Customer service afterwards was not so great. Phone holds were almost an hour. Contacting Carnival directly at same time was prompt and friendly but they are limited to my information because Cruises Only "owned" my booking. I Referred others sailing with me to book with the cruise line directly (Carnival). Service was much better and so were the upgrade options. Although Cruises only said I had them at time of booking, I did not.

User's recommendation: Book directly through Cruise line. Faster service and added benefits.

View full review
ID
#4370269 Review #4370269 is a subjective opinion of poster.
Location
Titusville, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

AVOID AVOID AVOID; protect your invest and book direct