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CruisesOnly
20.8K
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TOTAL REVIEWS
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1
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CruisesOnly Reviews
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Verified Reviewer New ReviewerTerrible
sold me a cruise on carnival horizon, the kids went Buckwild, fist fights on board at the ice cream machine, drunk, middle schoolers in the elevators, racial slurs with middle schoolers, young kids ran through hallways all night, long knocking on doors, the food...
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ID
Location
Miami, Florida
Pros
- Find you deals
Cons
- Blind sided on cruise history and issues
Preferred solution
Apology
Not worth the hassle.
Customer service was great while booking the cruise but details about the cruise were given only to find out later not true. Customer service afterwards was not so great. Phone holds were almost an hour. Contacting Carnival directly at same time was prompt and friendly but they are limited to my information because Cruises Only "owned" my booking. I Referred others sailing with me to book with the cruise line directly (Carnival). Service was much better and so were the upgrade options. Although Cruises only said I had them at time of booking, I did not.
User's recommendation: Book directly through Cruise line. Faster service and added benefits.
ID
Location
Titusville, Florida
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
Sounds like you chose a garbage vacation. You get what you pay for.