Reviews and Complaints
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$7.4K CLAIMED LOSSES
45 TOTAL REVIEWS
9.6K PAGE VIEWS
CruisesOnly - Superb service...
I have had 2 cruises cancelled due the virus. I have been waiting for a response from RCCL. I reached out to Cruises Only got some assistance and it then when I made contact with KENDRA @ x37173. She listened to my story and called RCCL. She was on the phone with for almost 2 hours in which I was given idea what was happening. We ironed out some mistakes made by RCCL and I have received some of my funds (only about half). I will be reaching out again to Kendra for another follow up with RCCL. I just wanted to let someone in her department to know how professional and supportive she is. Thank you Susan Ratti firstname.lastname@example.org
User's recommendation: I have recommended this company several times.
Cape Coral, Florida
I am surprised I have not heard from Nyieasha Moore since I filled out the Cruises Only survey last Monday. We recently came back from a cruise on the RCCL Jewel of the Seas which she booked. I contracted Norovirus after there was a breakout on the 3 day of the cruise....
Cruisesonly Cruise Booking
Reason of review
Poor customer service
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